Overview
The Mwaqama Certificate, issued by the Ministry of Human Resources and Social Development, serves as an official indicator of an establishment’s readiness and the availability of a supportive work environment tailored for persons with disabilities. At City Squares, we accompany you through all engineering, operational, and organizational qualification stages to achieve the highest compliance levels with the “Mwaqama” program standards. We assist you in developing an exemplary, inclusive workplace, thereby elevating your corporate rating and granting you earned government incentives and facilities.
Comprehensive Service Package for Mwaqama Certification
We cover all requirements and specifications that qualify your enterprise to successfully pass the “Mwaqama” assessment, including:
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Initial Assessment & Gap Analysis: Inspecting company premises and internal systems to identify required conditions and pinpoint areas for improvement.
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Engineering & Environmental Qualification: Providing technical advisory and strategies to adapt physical facilities and infrastructure to align with universal accessibility standards.
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Developing Internal Bylaws & Policies: Drafting and updating HR and recruitment policies to ensure equal opportunities and the seamless integration of persons with disabilities.
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Corporate Training & Awareness: Delivering awareness and training programs for staff and leadership to foster an inclusive workplace culture.
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Audit & Accreditation Management: Managing self-assessment procedures, coordinating with certified auditing firms, and tracking official certificate issuance.
Mwaqama Certification Stages (The Qualification & Empowerment Journey)
To guarantee obtaining the target Mwaqama certification level in the shortest timeframe, we follow a precise, structured path:
| Stage | Stage Name | Procedure & Step Details | What Sahat Al Modon Team Provides |
| 01 | Diagnosis & Readiness Assessment | Reviewing the entity’s current engineering and organizational status against Mwaqama program standards. | Conducting field visits and a comprehensive inspection of facilities and regulations to determine current readiness level. |
| 02 | Development & Improvement Plan | Formulating a timed roadmap to address physical, environmental, and administrative gaps. | Preparing engineering recommendations and updating compliant HR policies. |
| 03 | Execution & Operational Setup | Implementing physical modifications and educating staff on newly adopted policies. | Monitoring facility upgrades and conducting awareness workshops to embed an inclusive environment. |
| 04 | Submission & Field Audit | Performing official self-assessments and coordinating third-party auditor site visits. | Managing the online portal application process and accompanying certified evaluators during audits. |
| 05 | Certificate Issuance & Follow-up | Receiving the official Mwaqama certificate at the earned tier (Gold, Silver, Bronze, etc.). | Handing over the certificate and guiding the entity to leverage available official benefits and exemptions. |
Mwaqama HR Certificate | An Inclusive and Motivating Work Environment for All
